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Business Administration apprenticeship

Apprenticeships > Business Administration > Employment Related Services Level 3

Employment Related Services Level 3


What will I be doing?

The Employment Related Services level 3 apprenticeship has been developed to support those who want to help people seeking employment. This qualification will imbue you with new skills to work in the employability and skills sector, including roles in welfare to work, recruitment agencies, and career guidance services.

This advanced apprenticeship is ideal if you wish to enter the employment related services industry, or if you already work in the industry and want to reinforce your current skills and knowledge.

As part of the programme, you will get involved in a variety of work-based tasks and duties, including:

      • Delivering outstanding customer service, recognising the diversity of individuals
      • Facilitating learning and development for groups and individuals
      • Help clients review their achievements and actions using advice and guidance
      • Plan and prepare specific learning and development opportunities
      • Negotiate on behalf of advice and guidance clients

What qualifications will I get?

On the successful completion of your apprenticeship, you will achieve a BTEC Level 3 Diploma in Employment Related Services.

If required, you can also gain Functional Skills qualifications in mathematics, English, and ICT.




What are the entry requirements?

Whilst there are no formal requirements for this apprenticeship, you will need to be helpful, respectful, and capable of working with all kinds of people in a professional manner.

This qualification is suitable for those working in the employment related sector, who are working in designated advice or guidance organisations, or whose role is to provide service to customers and support to practitioners

What can I do afterwards?

The programme is tailored to a variety of employability roles, and you could choose to seek employment in either of them. These include Personal Advisors, Job Coaches, Employment Trainers, or Recruitment Agents.



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